Terms & Conditions

These Terms & Conditions govern your use of the Glee Gather website, products, courses, and services.
By accessing our platform or placing an order, you agree to the terms stated below. Please read them carefully.

1. Introduction

Glee Gather provides STEAM, robotics, AI, coding, and educational products, along with learning services, camps, and workshops.
Throughout these Terms, “we,” “our,” and “us” refer to Glee Gather; “you” refers to the user, customer, or visitor.

Using our website means you accept these terms. If you do not agree, please discontinue using the platform.

2. Use of Our Website

By using our website, you agree:

  • Not to misuse our content, images, or materials 
  • Not to attempt unauthorized access to our systems 
  • Not to use the website for unlawful activities 
  • To provide accurate and complete information when placing orders or filling forms 

We reserve the right to refuse service, cancel orders, or block access if misuse is detected.

3. Product Information

We strive to provide accurate details for all robotics kits, books, stationery, and STEAM learning tools.
However:

  • Some colors, components, or packaging may slightly vary 
  • Product availability may change without notice 
  • Prices may be updated or revised anytime 

Any errors in listing will be corrected promptly.

4. Orders & Payments

When placing an order:

  • You agree that the information provided is correct 
  • Orders may be confirmed through phone, email, or SMS 
  • We may cancel or decline orders due to stock limitations, pricing errors, or policy violations 

Payment Options:

  • Cash on Delivery (COD) 
  • Bank Transfer 
  • Card/Wallet Payments (if enabled) 

Prepaid orders must be fully paid before dispatch.

5. Shipping & Delivery

Delivery times vary by city/region. Estimated delivery:

  • Karachi: 1–3 working days 
  • Other cities: 3–5 working days 
  • Remote areas: 5–7 working days 

Any delays caused by courier services, weather, or holidays are beyond our control.

6. Returns & Refunds

Our Refund & Return Policy applies to all orders.
Key points:

  • Claims for damaged or incorrect items must be made within 48 hours 
  • Items must be unused and in original packaging 
  • Certain items (opened electronics, used books, stationery) are non-returnable 
  • Refunds may be processed via bank transfer, store credit, or replacement 

Visit our “Refund & Return Policy” page for full details.

7. Pricing & Promotions

  • Prices listed on the website are final unless promotions apply 
  • Discount codes cannot be combined unless stated 
  • We reserve the right to modify or discontinue promotions anytime 

Errors in pricing may result in cancellation or revision of an order.

8. Learning Programs & Registrations

For STEAM courses, camps, or online classes:

  • Slots are confirmed after successful registration 
  • Fees are non-refundable unless the class is canceled by Glee Gather 
  • Schedules may change if required due to teacher availability or unforeseen circumstances 
  • Recorded sessions, study material, and class instructions are for personal use only 

9. Intellectual Property

All content on the Glee Gather website is protected, including:

  • Logos and branding 
  • Product descriptions 
  • Curriculum, learning materials, videos 
  • Images, graphics, and illustrations 

You may not copy, distribute, or reuse content without written permission.

10. User Submissions

If you submit:

  • Reviews 
  • Feedback 
  • Photos or videos 
  • Book submissions 
  • Special requests 

You grant Glee Gather the right to use this content for marketing, improvement, or display purposes unless otherwise stated.

11. Privacy & Data Protection

Your privacy matters to us.

All customer information is handled as per our Privacy Policy, which explains:

  • What data we collect 
  • How we use it 
  • How it is protected 
  • Your rights regarding personal information 

We do not sell or share your data with third-party advertisers.

12. Limitation of Liability

Glee Gather is not responsible for:

  • Damage caused by misuse of kits or components 
  • Injuries resulting from improper handling of electronics 
  • Loss due to third-party courier delays 
  • Technical glitches or temporary website downtime 

Ensure adult supervision when children use robotics kits or electronic components.

13. Changes to Terms

Glee Gather may update these Terms & Conditions anytime.
The most recent version will always be available on this page.

14. Contact Information

For questions related to these Terms & Conditions:

Email: info@gleegather.com
Phone: (021) 34329417

Thank You for Choosing Glee Gather

We are committed to providing safe, high-quality STEAM learning products and a positive shopping experience. Using our platform means joining a community that supports creativity, curiosity, and hands-on learning for every child.